Refund Policy

Refund Policy

At Great Assignment Help, we do our best to deliver high-quality assignments. But we understand that sometimes things don’t go as expected. If there is a problem with your order, we want to make sure you are treated fairly. Hence, we offer refunds or revisions in certain cases, like when we make a mistake or something unexpected happens. Our goal is to be honest and clear when dealing with any issues. Below, we have listed the situations where you may be eligible for a refund or a revision.

When You Can Request a Refund or Revision

This Refund Policy explains when you can get a refund or ask for a revision. Please read it carefully before using our assignment help services.

Duplicate Payments

If you accidentally make two payments for the same assignment, don’t worry! We will refund the extra amount. Just contact our support team and share proof of the double payment. We will handle the rest and send your refund within 5–7 working days.

Missed Deadlines

If we don’t deliver your assignment on time, we will take responsibility and do our best to resolve the issue. You may be able to get a refund or a revision, depending on the situation. We will look into what went wrong and make sure the solution is fair. If we are only a little late, you might get a partial refund. But if the delay means you can’t use the work at all, we will give you a full refund. Please note, we can’t offer refunds if the delay was caused by late or unclear instructions from you.

Plagiarism Issues

If you find plagiarism in our work, we will resolve the problem. You can ask us to revise the assignment to make it original, or you can choose to get a refund. Your satisfaction and keeping your work honest are very important to us. If you think there is plagiarism, please send us a trusted plagiarism report within 7 days after you get the work.

Order Cancellation

If you want to cancel your order, we will try to help. Depending on how much work has been done, you may get a partial refund. We will look at the situation and decide the refund amount based on the progress. We aim to be fair and flexible when handling cancellations.

Revision Policy

If you are not happy with your assignment, you can ask for changes. We will offer free revisions within 14 days as long as you want us to follow the original instructions. After 14 days, you may have to pay a small fee for extra revisions. We will let you know all the details before starting. If we can’t fix the assignment, you might get a refund.

Unavailability of Assignment Experts

If the assigned expert can’t work on your assignment for some reason, don’t worry. We will find a new assignment helper to take over. This helps keep your work on schedule and maintains our quality. You can trust that your assignment will be done well, even if your tutor changes.

Failure to Achieve the Expected Outcome

If you are not happy with the final work, we will do our best to increase the quality. Even if we followed your instructions, we will make changes until it meets your needs. Our goal is to give you work you are fully satisfied with.

What to Do If You Need a Refund or Revision

If you think you are eligible for a refund or revision due to the above reasons, you may follow these steps:

  • Call our customer support staff via phone or email. Add your order summary and state why you need a refund or revision.
  • Attach any documents or evidence to back up your request, including receipts or plagiarism reports.
  • Our team will review your request and respond within 2-3 working days.
  • After that, we will attempt to resolve the issue with you and may offer either a refund or a revision. In certain cases, we will also re-assign your order to another expert.

How We Process Refunds

After we approve your request, we will begin the refund within 3 to 5 working days. We will return the money to the original payment method.

Terms and Conditions

Our refund policy completely depends on the terms and conditions of our service agreement. When you use our assignment help services, you accept these terms. If you have any issues or require assistance with a refund or revision, please contact support@greatassignmenthelp.com.

Our customer support team will assist and address any issues you have.

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